Frequently Asked Questions

How do I qualify for free delivery/shipping?
We currently offer free Shipping on orders above 350SR
Can I ship to multiple addresses?
At this time, we cannot ship to multiple addresses in one order. Please place separate orders on to ship to different addresses. If you need assistance, please call Customer Service at 920033971.
Do you Have any Promotions?
Current promotions are as follows:
Free Shipping on orders SR350+
15% off Welcome Signup
Our offers at the offers section
What are your rates for shipping and how long will delivery take?
Shipping rates are automatically calculated while check out depending on the order destination, delivery time takes between 5 to 7 working days, some delays may be experienced due to Covid-19 situation or items availability.
How can I track my order?
Can track your order using after receiving your tracking number by email.
or you may reach out to our support team at 920033971.
What is your return policy?
You can return all purchases up to 3 days from the date you receive them.
Once the item is received at our fulfillment center at it is original condition (packed and sealed), it takes up to 14 business days for the amount to be deposited to your account.
The return goods should be sealed and at it is original condition.
Please keep in mind that a return shipping fee will be deducted from your refund, based on your region.
Where are your stores located?
Jeddah, Prince Sultan Road
Jeddah, Almusa’adiah center 3
Riyadh, Al Takhassousi Street
Al Khobar, Prince Faisal Bin Fahd Road
What are Abazeer's stores opening hours?
We operate Saturday to Thursday 8am to 12am and Friday 4pm to 12am
I’m having problems placing an order. What do I do?
Sometimes refreshing the page, clearing your cache and cookies can fix the issues you are experiencing. If you need help placing an order, please give us a call at 920033971 (Sat-Thu 8am to 12am, or Fri 4pm to 12am) and we will be happy to assist you.