Return and Exchange
Our valued customers can return and exchange products within 3 days from the date of receipt.
– The period of refunding the purchase amount upon the return process within a maximum period of 14 working days, according to the applicable policies and bank transfers
It is required to attach the original purchase and shipping invoice in case of return or exchange within the period mentioned above for each case.
– Purchases are required to be in their original condition when purchasing with their cover, and the original purchase invoice must be attached.
- In the event of replacing purchases through our stores or online store, and in the event of a price difference, the customer will bear the price difference.
– In the event of returning or exchanging purchases, the customer will bear the shipping fees if they were paid in advance.
– In the event that the payment was made by credit cards / mada / payment and the customer wants to return the purchases, the customer will bear the shipping fees if they were paid in advance.